Reviews and reputation
Buyers check you before they call. What they find decides whether they do.
For most SMBs that check is Google: the business profile, the star rating, and what the last few reviews say. Every other channel sends people to that check, so a weak result there taxes all of them.
What is included
Review generation
A request sent to every customer at the right point, automated through your CRM. Every customer, not only the happy ones: filtering who gets asked breaches Google's review policies.
Google Business Profile
Accurate details, categories, photos and regular posts.
Responses
Every review answered, the critical ones first.
Proof on site
Reviews, testimonials and case studies placed on the pages where the decision is made.
How it is measured
Review volume and average rating over time, and enquiry conversion on the pages that carry proof.
Related
You should know where your marketing stands before you spend more on it.
A 30 minute call. You describe what is happening, we tell you what we would look at first.
Book a strategy call